Our customers' trust in our integrity is paramount, especially when it comes to handling personal data. We are transparent about collecting, maintaining and using personal data of customers to help us improve our services. 

The collection of data happens when you register for an account, make a purchase or subscribe to our newsletter. Browsing sessions are anonymous and no data is collected.

Collection of Personal Data

Brave by Nature (operated by Geeks of Gear Pte Ltd) may collect your personal data from the following:

1. Online account registration - for identification purposes (such as name, address, contact number and email, etc.)
2. Transaction reference details - for proof of transfer (name, account no., etc.)
3. All forms of communication between the Brave by Nature team and you, such as calls, messages, and emails.

Use of Personal Data

Personal data is used for the following purposes:

1. to process your purchase order
2. to allow us to process order payments / transactions
3. to provide the products to you that you have requested
4. to provide you with the newsletter you signed up for
5. to contact you when necessary or appropriate in relation to the products being provided to you;
6. to keep you updated on your purchase of goods, for eg. shipping status
7. to address and investigate any complaints, claims or disputes;
8. to update you on contest and lucky draw results
9. to perform service improvement analyses
10. to offer rewards (loyalty and benefits) and promotions that you may qualify for
11. to meet legal, regulatory, and other requirements including providing assistance to law enforcement, judicial and other government agencies. 

Protecting your information

All the information are stored on the Shopify data server (www.shopify.com.sg) Please refer to their website here.

We do not offer, publish or share your personal data with third parties outside our company (Geeks of Gear Pte Ltd) for other commercial purposes without seeking your permission. 

Beware of Scams

Brave by Nature will not contact you via Whatsapp or SMS for promotions or marketing. We will only contact you via your number if your order requires immediate attention or special processing. Should you encounter any misleading use of our company name, please inform us immediately.

Should you have any questions, please email us at management@bravebynature.co.